Home Terms & Conditions

Terms and Conditions of Membership

Full Terms and Conditions of Membership

  • Payment can be made annually or monthly, by Direct Debit.
  • Annual payments are non-refundable.
  • An initial administration fee will apply to all Membership types
  • Membership cards are non-transferable and remain the property of Avalon Leisure/Western Community Leisure. They may only be used by the person whose name appears on the membership details.
  • All cheques should be made payable to Western Community Leisure Ltd.
  • Membership cards issued for an annual member expire after 12 months unless additional payments are made.
  • Non Discounted Membership cards issued for monthly paying members remain valid until the payment is cancelled.
  • Discounted Memberships will be required to re prove status on an annual basis.
  • Membership will become invalid if any conditions of membership, expressed or implied, are breached.
  • Membership cards must be swiped prior to accessing the Centre on every visit. If the card cannot be produced a full admission charge will be made.
  • Membership includes the following Centres:
    • Frome Leisure Centre
    • Strode Swimming Pool
    • Wells Leisure Centre
    • Shepton Mallet Lido
  • Membership entitles the member to access the following facilities:
    • Fitness Suite (Gym)
    • Swimming Pool
    • All Exercise Classes
    • Spa/Sauna (where available)
  • Restrictions of use apply to junior members.
  • Admission rights will be determined by Avalon leisure.
  • Avalon Leisure reserve the right to amend Terms and Conditions of Membership,or to suspend the Membership scheme, without prior notice.

 Family Membership

  • Family Membership applies to 2 adults and 2 juniors (under 16) permanently residing at the same address.
  • Additional juniors may be added at the rate of £62.40 per year for annual membership or £5.20 per month for Direct Debit payment. 
  • All parties to family memberships must complete seperate application forms.
  • For the purposes of Family Membership, a junior member shall be under 16 at the date on which the membership commences.
  • Junior members who are paying annually who have their 16th birthday during in the period of their membershop may continue to use the Centre (pool only) until their membership is renewed.
  • Alternatively they may choose to upgrade and benefit from the rest of the Centre facilities.
  • Junior 'Family' members who reach their 16th Birthday should rejoin as either individual or student members, as appropriate.

Joint Membership

  • When paying by Direct Debit a single bank account must be used.
  • All parties to joint memberships must complete seperate application forms.

Cancellations of monthly by direct debit Membership.

  • Notice of cancellation cannot be given until a minimum of 3 direct debit payments have been made.
  • Once these payments have been received, cancellation requires four weeks written notice to the Membership Administrator.
  • Notice of cancellation can be given at your centre or via email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
  • Any payment failing due in the notice period must be made.  For example, giving notice on the 9th of the month will mean that the payment due on or around the 19th must be made and membership will end on the 18th of the month that follows. 
  • The direct debit instruction must not be cancelled at the bank until after the final payment has been taken.
  • Failure to abide by these conditions will result in debt recovery procedures being involved.

 Suspensions of monthly by direct debit Membership.

  • Memberships may be suspended for a minimum of one month and a maximum of three months in any twelve month period.
  • Only one suspension is permitted in each membership year.
  • The period of suspension runs from the 19th of the first suspended month until the 18th of the month in which the suspension ends.
  • Notice of suspension can be given at your centre or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Suspensions must be agreed with the Membership Administrator by the 1st of the month in which the suspension is required.
  • The Direct Debit instruction must not be cancelled as payments recommence automatically on expiry of the suspension period.

Suspension of annual Membership.

  • Annual memberships can be suspended for any period deemed reasonable by the Membership Administrator. The minimum suspension period is one month.


  • The standard administration fee will be waived for members that rejoin within six months of cancellation.

Avalon Health Commitment Statement

  • Members are required to read and understand their responsibilties in relation to this statement a copy of which will be made available on joining.